Services
Click a service to view details, common requests, and what’s included.
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Managed IT Services
Ongoing support + proactive maintenance
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Our Managed IT Services covers everything from support and infrastructure management to cybersecurity and strategy. We provide the expertise that enables your business to achieve your goals so you can focus on driving growth. We become your company's IT department. We are here to support any request, solve any issue, and we will provide recommendations if the solutions in place are not working as they should.
24/7 Support
- IT Support, Right Now.
- SLAs, KPIs, we prove we do what we say
- Eliminate recurring issues
- Friendly and Effective
- Expertise when you need it
- Vendor Relationship Management
Strategy & Consultation
- Quarterly Review and Planning Sessions
- Staff Education
- Cybersecurity Action Plan
- Business Continuity
- IT Budgeting
- Preventative Maintenance
Common requests
- PC slow / popups / weird behavior
- Onboarding / offboarding employees
- Printers, shared drives, permissions
- Password resets & account lockouts
What’s included
- 24/7 Performance Monitoring
- Network Monitoring
- Help Desk Services
- Onsite Support
- Enterprise level Documentation
- Proactive Maintenance (Patching, Updates)
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Supplemental IT Services
Supporting your Internal IT team
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For businesses that do have an IT specialist on staff or an existing in-house IT department, sometimes additional help can make a huge difference.
Common requests
- Infrastructure Replacement
- Platform Migrations
- Supplemental Helpdesk
- Project Management
- Subject Matter Expertise
- Remote Monitoring & Maintenance
What's Available - Pick and Choose Services
- Infrastructure Expertise
- Network Engineering
- Cybersecurity
- Support Resources
- Technology Audits & Compliance
- ...and much more
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Networking & Wi-Fi
Reliable internet, secure networks, and stable Wi-Fi
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Slow Wi-Fi, random dropouts, VPN issues, and “the internet is down” shouldn’t be normal. We troubleshoot and optimize your network so it’s fast, stable, and secure — with clean documentation.
Common issues we fix
- Wi-Fi disconnects / weak coverage / dead zones
- Internet outages and flaky ISP connections
- Slow speeds, congestion, and buffering
- Printer/PC can’t see each other on the network
- VPN not connecting (remote staff)
Improvements & upgrades
- Firewall/router setup and optimization
- Wi-Fi access point placement + configuration
- Guest Wi-Fi separated from business devices
- Network segmentation (VLANs) for security
- Switch cleanup, labeling, and documentation
Security focused
- Block risky traffic + safer defaults
- DNS filtering (optional)
- Remote access done correctly (VPN/Zero Trust)
- Firmware updates & config backups
What you get
- Clear explanation of what’s wrong + why
- Documented network diagram / key settings
- Stable Wi-Fi coverage and performance
- Cleaner, safer network setup
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Office 365 / Microsoft 365
Email, Teams, OneDrive, SharePoint & identity
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We manage and support Microsoft 365 environments so your email, files, and collaboration tools just work. From day-to-day user issues to full tenant migrations, we handle it cleanly and securely.
Day-to-day support
- Email not sending/receiving
- Outlook issues (desktop & mobile)
- Teams chat, meetings, and calling problems
- OneDrive / SharePoint sync issues
- User creation, licensing, and access
Migrations & projects
- Email migrations (Google, on-prem Exchange, IMAP)
- Tenant-to-tenant migrations
- Domain adds & DNS configuration
- Mailbox cleanup & retention setup
- SharePoint / OneDrive structure planning
Security & best practices
- MFA enforcement & conditional access
- Admin role cleanup
- Spam/phish protection tuning
- Audit logging & alerting
What you get
- Clear explanations (no Microsoft jargon)
- Documented changes & settings
- Best-practice recommendations
- Support that scales as you grow
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Backup & Disaster Recovery
Backups that restore when it matters
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We review your backups, monitor them, and validate restores so you’re protected.
Common requests
- Backup audits & gap analysis
- File/mailbox restores
- Ransomware recovery planning
- Immutable/offsite backup setup
What’s included
- Backup strategy + recommendations
- Alerting & monitoring
- Restore testing plan
- Recovery steps documentation